Customer Support
We're here to help you get the most out of M Power Me. Find answers to common questions or contact our support team for personalized assistance.
Platform Support
Get help with the M Power Me web platform, AI chat, and account issues.
App Support
Questions about the Mood Tracker app and mobile features.
Privacy & Security
Learn about data protection, privacy settings, and account security.
Frequently Asked Questions
Find quick answers to the most common questions about M Power Me
Need More Help?
Can't find the answer you're looking for? Our support team is here to help you with any questions or issues. Feel free to email Dr. Russell directly and she will read and route each email to the appropriate USA based technical support staff member to help you.
Response Times
- General inquiries: 24-48 hours
- Technical issues: 12-24 hours
- Account problems: 6-12 hours
What to Include
- Detailed description of the issue
- Device and browser information
- Screenshots if applicable
Email: DrBethany@RussellMentalHealth.com | Phone: 🇺🇸 1-239-427-1635
Mental Health Emergency
If you are experiencing a mental health crisis or having thoughts of self-harm, please contact emergency services immediately (911 in the US) or go to your nearest emergency room. You can also contact the 988 Suicide & Crisis Lifeline by calling or texting 988.